In SCOOSP there are 3 Service Runbooks for a Request.
See this Example to understand the SCOOSP Services:
Create a Service called "Outlook Mailbox" also create a Active Directory Group called "OutlookRequest" and configure your Service Details like this.
Also create 3 Runbooks like "Info", "Change" and "Remove" and configure the Service Runbooks like this.
Put your User in the Group "OutlookRequest" and navigate to "My Profile" Page.
You will see the created Service under your Servicelist.
You can Limit the Service Groups in the Settings on Tab "Datasources", see this Article for more Informations: http://support.scoosp.com/hc/en-us/articles/203598631-Configure-the-Datasources